If it is an emergency, please call 9-1-1. If you require immediate assistance offered in English 24/7, see our Crisis Care Helplines page.
On this page, scroll down to find mental health services and support offered in English in the Capitale-Nationale (Québec City) region plus, further down, see a directory of services listed by topic.
While we do try to specify if the organizations listed below offer their services mainly in French, help may still be available in English. If you would like help accessing these services, please reach out to Verity, our WE Mind Mental Health Program Coordinator, by email at vjordan@jhpartners.net, or by phone: 418-684-5333, ext. 11932.
Be sure to also visit our Health System Links page, where you’ll find information about how to find a family doctor and where to get health services while you’re on the GAMF waiting list.
Whatever you are going through, you don't have to go through this alone. Help is available.
mental health services in english in capitale nationale
Jeffery Hale Community Services – General psychosocial and mental health services
- Phone: 418-684-5333, ext. 11805 (Monday to Friday, 8:30 a.m. to 4:30 p.m.)
Jeffery Hale Community Services has a team of social workers, specialized educators, and psychologists who offer various professional services for people whose mental health is compromised or who are experiencing temporary or long-term adjustment difficulties.
- Phone: 811 (24/7, 365 days a year)
Info‑Social 811 enables you to reach a psychosocial worker quickly if you have a psychosocial problem. Their service professionals give advice and can answer questions about psychosocial issues. If necessary, they can also refer you to an appropriate resource in the health and social services network or to a community resource. Anyone who lives in Québec can call Info‑Social 811 for themselves or for a family member or friend.
Ordre des psychologues du Québec
Find private psychologists practising in the Capitale-Nationale and across the province. Put in your postcode to find professional psychologists near you. Under language, you can check to specify “English” to find a psychologist who can offer services in English. Each psychologist lists their fields of expertise.
Note that the website is in French only, so let us know if you need help accessing it.
Ordre des psychoéducateurs et psychoéducatrices du Québec
Find out when and why to consult a psychoeducator and how they can help. On this site you can find psychoeducators in private practice. Under language, you can check to specify “English” to find a psychoeducator who can offer services in English.
Note that the website is in French only, so let us know if you need help accessing it.
Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
If you are interested in seeing a social worker or marriage and family therapist in private practice, start your search in our directory below.
Put in your postcode to find a professional near you. Under language, you can check to specify “Anglais” to find a professional who can offer services in English.
Note that the website is in French only, so let us know if you need help accessing it.
Psychosocial services in English in hospitals
- Centre hospitalier de l’université Laval (CHUL) – psychiatric emergencies and pediatric psychosocial services
- Hôpital de l’Enfant-Jésus – psychiatric emergencies
- Hôpital du Saint-Sacrement – psychosocial services
services by topic
- Phone hotline: 1-888-505-1010 (24/7)
- Text: 1-888-505-1010 (24/7)
- Email: aide@interligne.co
- Private chat service
- Phone for legal information: 1-888-970-2720 (Tue., 5:00 to 8:00 p.m.)
A front-line organization that, through listening, intervention and awareness, contributes to the well-being of people concerned with sexual diversity and gender plurality.
Services include: A 24/7 hotline, youth programs, senior programs, violence programs, a legal clinic, and services in professional settings.
Note their website and services are currently only in French but they may be able to offer help in English. They are based in Québec City.
GRIS-Québec raises awareness about sexual orientations and gender identities. They provide an environment for LGBTQ+ youth and creative gender. They also support individuals and organizations in the inclusion of sexual and gender diversity.
Services include: awareness workshops where their intervention team answers questions from young people about their experiences related to their homosexuality, bisexuality or pansexuality; training to provide adults with concrete and realistic ways to prevent homophobic and transphobic bullying in the workplace; individual reflective and supportive coaching by and for sexually and gender-diverse individuals 14 years and older, and reflective and supportive group coaching by and for parents with a child or children of sexual and gender diversity.
PRISME by MIELS-QUÉBEC
- Phone to talk with an intervenant: 418-649-1232 (Monday – Friday, 8:30 a.m. – 4:30 p.m.)
This website is in French; however, this service may be offered in English. They are based in Québec City.
PRISME offers a free, confidential and personalized individual support service that allows gay, bisexual or questioning men aged 22 and over to talk to another man who has experienced the reality of questioning and/or difficulties with his sexual orientation in complete confidentiality.
Their services include: accompaniment, support groups (September – May), and a confidential telephone service.
The LGBT+ Family Coalition is a community rights organization that advocates for the social and legal recognition of families that come under the umbrella of sexual and gender diversity.
See the various tools and resources on their website here.
- Phone: 514-935-1101 (Daily, 7 a.m. – 11 p.m.)
A free, confidential, and anonymous listening service, in French and English. Tel-Aide Montréal offers a listening service for people suffering from mental health problems or simply needing to be listened to.
A free and confidential active listening service, offered as phone calls or video calls for people living outside Montreal as this service is not currently in person in the Capitale-Nationale. Book a session via their website. *Note this is not a psychotherapy or counselling service.
Need to vent? Vent Over Tea trained volunteers create a safe space where you remain anonymous and free to say what you need, without being judged. They provide you undivided attention and are there simply to listen to you. They can help you work through your problems by asking reflective questions and showing empathetic regard.
- Phone to talk with a counsellor: 1-800-265-2626
- Chat online
Aide Drogue provides support, information and referrals to anyone worried about their use of drugs, alcohol and/or medication, as well as, to their loved ones, across Québec.
Counsellors are available by telephone or chat 24/7. A free, confidential, and anonymous service.
- Phone: 418-527-5858
The Fraser Program (FRP) helps young people who struggle with alcohol and drug problems recognize that they have a problem, cease their abuse and become productive members of society. They are based in Capitale Nationale.
FRP services focus on three main areas: Recovery, awareness, and prevention, and parent support. They offer individual counselling, twice-weekly group meetings, parent support meetings, a 24/7 hotline with counsellors, a camp and study hall.
A.A.’s program of recovery is built on the simple foundation of one alcoholic sharing with another. If your drinking is out of control, A.A. can help. If you are not sure if you have a problem, take their self-assessment.
A mutual support program for people whose lives have been affected by someone else’s drinking, whether or not the alcoholic admits the existence of a drinking problem or seeks help. Alateen is a fellowship of young people (mostly teenagers) whose lives have been affected by someone else’s drinking.
All People, All Pathways™ are facilitated peer group meetings for individuals questioning their relationship with substances. In these groups you will find a safe environment to ask questions, free from stigma or discrimination. Individuals seeking help or wanting to help others are welcome.
A confidential wellness and support program for managing substance use health.
Le Regroupement des Associations PANDA
Note the website and services are currently only in French but they may be able to offer help in English.
PANDA Associations help, promote mutual support, inform, raise awareness, equip and develop specific and innovative services for people with ADHD, their families and networks, as well as caregivers, in order to demystify the problem, reduce prejudice and promote academic and social success.
- Phone a mental health worker: 1-866-738-4873 (Mon. to Fri., 9:00 a.m. to 5:00 p.m.)
- Email: relief@relief.ca
- Write on Facebook Messenger
Relief offers services to help you live with anxiety, depression or bipolarity. Their mental health workers are available to give individual support, information and referrals. Other services include online support groups, and online self management workshops.
Anxiety Canada provide free and affordable resources for children, youth and adults struggling with anxiety and anxiety disorders. They offer online group therapy, online courses, a podcast, videos and an app: MindShift CBT.
- Phone a mental health worker: 1-866-738-4873 (Mon. to Fri., 9:00 a.m. to 5:00 p.m.)
- Email: relief@relief.ca
- Write on Facebook Messenger
Relief offers services to help you live with anxiety, depression or bipolarity. Their mental health workers are available to give individual support, information and referrals. Other services include online support groups and online self management workshops.
- Phone Info-Cancer hotline: 1-800-363-0063 (Mon. to Fri., 9:00 a.m. to 5:00 p.m.)
- Email: infocancer@fqc.qc.ca
Cancer disrupts a person’s life, produces a whole gamut of emotions and raises many questions. The Foundation is there to care, listen and guide people who need it. The Québec Cancer Foundation offer pyschological support services including telephone peer matching, guided meditation, and art therapy (online and in Québec City).
They also have a free and confidential Info-Cancer hotline for people with cancer and their loved ones. If you have questions about the disease, cancer treatments or ways to feel better, their experienced oncology nurses have the answers.
Appui Caregiver Support Helpline
- Phone: 1 855 852-7784 (Every day, 8:00 a.m. to 8:00 p.m.)
Contact the Caregiver Support Helpline for counselling, information et referrals. Caregiver counselors have training in professional assistance and offer personalized, non-judgmental, caring and empathetic support. This service is available free of charge.
- Phone a mental health worker: 1-866-738-4873 (Mon. to Fri., 9:00 a.m. to 5:00 p.m.)
- Email: relief@relief.ca
- Write on Facebook Messenger
Relief offer services to help you live with anxiety, depression or bipolarity. Mental health workers are available to give individual support, information and referrals. Other services include online support groups, and online self management workshops.
DepressionHurts.ca is a website created by the Mood Disorders Society. Information and resources about the causes and symptoms of depression, a symptom checklist, information about managing your depression and your journey to improvement, and information for family and friends, as well as general mental health resources.
- Phone: 1-800-363-9010 (24/7)
- Text: 1-438-601-1211 (24/7)
- Online chat
- Email: sos@sosviolenceconjugale.ca
The mission of SOS Violence conjugale is to help ensure the safety of victims of intimate partner violence (IPV) and that of their children across Québec, by offering free, bilingual, anonymous and confidential referral services. They can provide direct access to information, support or shelter.
- Phone: 1-833-REBATIR (732-2847)
Rebâtir offers legal consultation free of charge for victims of sexual abuse and domestic violence. Their service is available from 8:30 a.m. to 4:30 p.m. with the option to leave a message outside of business hours.
Anorexie et Boulimie Québec (ANEB)
- Phone: 1-800-630-0907 (Seven days a week, 8:00 a.m. to 3:00 a.m.)
- Text: 1-800-630-0907 (Mon. to Fri., 11:00 a.m. to 8:00 p.m.)
ANEB Québec guarantees free, immediate and specialized help to people with an eating disorder and to their loved ones. ANEB helps to prevent and to decrease the consequences of eating disorders.
They offer a help and referral phoneline, support groups, conferences, prevention kiosks, trainings and resources.
- Phone: 418-650-1076 (Mon., Tue., Wed., Fri., 9:00 a.m. to noon, and 1:00 to 5:00 p.m., and Thu., 9:00 a.m. to noon, and 3:30 to 5:00 p.m.)
The Maison l’Éclaircie offers services in French but may be able to help in English. Help for people aged 14 and over in the Québec City area who are experiencing eating disorders associated with anorexia or bulimia. Also offers support to family members.
Services include: A telephone line for support and information; workshops; accompaniment, individual meetings with a nutritionist, a self-esteem group; support meetings and groups, and education groups for family and friends; conferences and trainings.
Université Laval Hospital Centre – Eating Disorder Program (PITCA)
Eating disorder program for people 18 years old and up. *Medical referral required.
National Eating Disorder Information Centre (NEDIC)
- Phone the helpline: 1-866-633-4220 (Mon. to – Thu., 9 a.m. to 9 p.m., Fri., 9 a.m. to 5 p.m., and Sat. and Sun. noon to 5 p.m.)
- Chat online
NEDIC provides information, resources, referrals and support to Canadians affected by eating disorders. They operate Canada’s only national toll-free helpline and live chat for people across Canada either directly or indirectly affected by disordered eating and related concerns.
A website offering resources and support tools for parents and caregivers who provide care for youth (aged 9-18 years old) who may be suffering from an eating disorder or eating difficulties. There are 6 modules with educational videos to help guide you.
Please note these organizations all offer support primarily in French and are based in the Capitale-Nationale region with the exception of Arboresence which is based in Montreal.
Arboresence (previously AQPAMM)
- Phone a Family Peer Helper: 1-800-349-9915 (Mon., Tue., Thu., Sat., 1:00 to 6:00 p.m.)
Arborescence offers information, workshops, tools and support to encourage the well-being of friends and family members of a person living with mental health issues. Personalized, one-on-one, couple or family counselling sessions with a psychosocial worker; support groups co-animated by a psychosocial worker and a Family Peer Support Worker offering a safe space for participants to share about their experience or about difficult situations.
Their public conferences are free and offered to everyone which aim to share up to date information about different subjects related to the reality of friends and family members of a person living with mental health issues. Equally, their information and referral helpline is open to everyone. They’ll offer an empathetic ear, give you information on mental health disorders, provide referrals to other health and community resources and explain the services we offer. If you’re in crisis, they’ll refer you to an appropriate partner organization, such as a crisis centre. They can provide medium- and long-term counselling to help you navigate your relationships with friends or family members.
- Phone for support from an intervenant or a volunteer: 418-523-1502 (24/7)
La Boussole brings together and supports the family and friends of a person who presents clinical manifestations related to a mental health disorder and offers them a range of services to help, inform and equip them to improve their quality of life.
- Phone a counsellor: 1 855-852-7784 (Daily, 8 a.m. – 8 p.m.)
The Caregiver Support Helpline counsellors offer personalized, non-judgmental support, based on caring and empathy. They offer counselling, information and referrals. This is a professional, confidential and free service.
- Phone: 1-418-623-4636 (Monday – Friday, 8:30 a.m. – 12:00 p.m., 1:00 – 4:30 p.m.)
Le Cercle Polaire welcomes family and friends of people living with a mental health disorder, to be attentive to their needs and to develop a personalized service offer of professional quality for them. Their services include: telephone intervention, meetings, accompaniment in the request process for psychiatric evaluation, support and pyschoeducative groups and conferences. They also offer resources and information about mental illness.
- Phone: 418-665-0050 (Monday – Friday, 8:30 a.m. – 12:00 p.m., 1:00 – 4:30 p.m.)
La Marée support the family and friends of a person presenting signs of a mental health disorder. Their services include: individual, couple or family psychosocial interventions; psychoeducative workshops; support groups; workshops; conferences; accompaniment with psychiatric evaluations; respite for family members to care for their own mental health; accompaniment by families who have lived similar situations.
Programme Horizon Parent-Enfant (HoPE)
For more information: 418-663-2572, ext. 13246
The Horizon Parent-Enfant (HoPE) program is designed for families with children or adolescents aged 5 to 25 who have a parent with : Schizophrenia; Bipolar illness; Recurrent major depression. Children and adolescents who have a parent with one of these disorders are at greater risk of developing a similar illness in adulthood. They may also experience developmental difficulties. The HoPE program improves screening, accessibility and continuity of mental health services.
To access these services families can request a referral to the caregiver in their file or in their child’s file. Families can also contact the HoPE team directly to see if they are eligible for the program. Requests can also come from the family doctor.
- Phone the GA hotline: 514-484-6666
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.
They offer virtual meetings for gamblers (not their entourage) online on Zoom daily (except Tuesday and Wednesday) at 7:30pm. In order to receive the zoom meeting ID and password please call 514-484-6666, option 9 then 0.
Gam-Anon is a fellowship of men and women who are husbands, wives, relatives and close friends of compulsive gamblers. You need not wait for the compulsive gambler to seek help before coming to Gam-Anon.
Homewood Health Grief and Loss Coaching
Phone: 1-866-585-0445
A grief coach is available on the phone to help with understanding and managing your grief process. This service can help with significant loss from the death of a loved one and other forms of loss, including the loss of a job or the ending of a relationship.
Phone: 1-855-889-3666
Deuil-Jeunesse offers services in French but may be able to help in English. A charitable organization whose mission and interventions are primarily focused on young people and their families who are experiencing the death of a loved one or a serious illness.
Professional and personalized services that promote the well-being of each bereaved child, adolescent and young adult. They also offer services to adults, seniors and families.
Phone: 418-948-1615
The Wellness Centre has formed a partnership with Les Perséides. Members of their compassionate team are now offering a support service in English to those in our community experiencing perinatal loss.
Find out more about perinatal bereavement on our website here.
Juripop offer free and confidential legal services to anyone who has experienced sexual or psychological harassment in the workplace.
They offer all forms of legal services, with the exception of drafting court proceedings and representing you in court (speaking to a judge on your behalf).
- Phone for pyschosocial support for people living with HIV: 418-649-1720 ext. 213
Note their website is only in French but they can offer services in English. They are based in Québec City.
MIELS-QUÉBEC support and accompany people living with HIV-AIDS and their loved ones in a perspective of advocacy, harm reduction and empowerment. They offer prevention and support services.
- Phone to talk with a counsellor: 1-855-242-3310 (Available in English, French (24/7) and Cree, Ojibway, Inuktitut)
- Online chat (in English and French)
A helpline available to all Indigenous people across Canada to talk about experiences, challenges, and issues, if you are feeling distressed, and to find out about other wellness supports available.
These services are primarily provided by regulated health professionals (i.e. psychologists, social workers) who are in good standing with their provincial or territorial regulatory body and are registered with Indigenous Services Canada.
Counsellors are reachable by telephone and online chat 24/7; Support in Cree, Ojibway, and Inuktitut is not available 24/7, however, but please call to find out the next time that a language-speaker may be available.
National Indian Residential School Crisis Line
- Phone the crisis line: 1-866-925-4419 (24/7)
A crisis line available 24-hours a day for anyone experiencing pain or distress as a result of their Residential school experience. The Indian Residential Schools Resolution Health Support Program provides former Indian Residential School students and their families—regardless of status or place of residence within Canada—with access to counselling, cultural, and emotional support services.
- Phone: 1-855-648-6464
Note their website is only in French but they may be able to offer services in English. Based in Québec City, AutonHommie welcomes men in difficulty and on a journey, gives them the means to meet their needs and to participate in the global evolution of the male condition.
They offer support services for managing difficult situations, for managing your emotions, for mastering yourself, for male victims of childhood sexual abuse.
Canadian Men’s Health Foundation
Their MindFit Toolkit incldues mental health tools and resources for men and their families, backed by healthcare professionals to tackle chronic stress, anxiety, and mild to moderate depression.
Complete self-assessments on anxiety and depression, find out about virtual counselling, listen to conversations about anxiety, depression and loneliness on the Don’t Change Much Podcast, do mind exercises, and learn helpful mental health tips from clinical counsellors and registered psychologists which have been created for men and their families.
- Phone: 1-888-489-2287 (Monday – Friday, 8:00 a.m. – 8:00 p.m.)
A provincial telephone line for listening, reference and support specializing in the mistreatment of older adults and all adults in vulnerable situations.
Canada’s tipline for reporting online child sexual abuse and exploitation. Cybertip.ca is also a place for Canadians to turn to for help with concerns about shared intimate images, online luring, and other areas involving child victimization on the internet.
If you or someone you know has been negatively impacted by the sharing of an intimate or sexual image, or have been sexually victimized online, they are there to help. There are steps you can take to regain control, and people to support you.
National Overdose Response Service (NORS)
Phone: 1-888-688-NORS (6677) (24/7)
An overdose prevention hotline providing loving, confidential, support with no judgement. Call NORS before you use drugs to connect with people who want to help you stay safe.
- Phone a professional counsellor: 1-800-361-5085
- Online chat
Note their website and services are currently only in French but they may be able to offer help in English. Professional and free support for parents, offered 365 days a year.
Note their website and services are currently only in French but they may be able to offer help in English.
Parents Espoir provide support to all people who are experiencing or have experienced a mental health problem in their lives, especially parents or future parents.
Rain or shine offers an index of simple and credible tools to support the development of youth’s social and personal competences and the creation of favorable environments for their mental health.
You, Me, Baby is a program to promote the mental health and well-being of future and new parents. Complete 10 free modules confidentially to learn how to manage your stress and emotions. You, Me, Baby will help you deal with the emotional difficulties you may encounter as a parent. The program aims to prevent postpartum anxiety and depression.
Centre de pédiatrie sociale de Québec
Supporting children (0-18 years old) and their families to ensure their well-being and optimal development, while respecting their rights and interests. Their services include: multidisciplinary support (medical, psychosocial, occupational therapy, speech therapy, S.E.T., sexology, music therapy, law) and a program of activities that varies according to needs.
- Phone line: 418-682-6222 (Daily, 9 a.m. – 9 p.m.)
- Online chat (Tuesday, 1 – 9 p.m.)
SOS Grossesse is an autonomous community organization whose main mission is to welcome and support, in complete confidentiality, anyone directly or indirectly concerned by situations relating to pregnancy, whether planned or unplanned. This includes the various possible outcomes of a pregnancy: continuation, adoption and termination, as well as contraception, the absence of a pregnancy and perinatal bereavement. Note their website and services are currently only in French.
Postpartum Support International – Canada
- Phone the PSI Helpline: 1-800-944-4773 #2 for English
- Text the PSI Helpline: 800-944-4773
The PSI HelpLine is a toll-free telephone number anyone can call to get basic information, support, and resources. Please note the HelpLine is not a crisis hotline and does not handle emergencies. The HelpLine messages are returned every day of the week. Calls and texts will be returned within 24 hours.
Learn more about perinatal mood and anxiety disorders and services to get help.
A website for people in Northeastern Ontario, however this site has plenty of information about what is pyschosis, pyschosis signs and symptoms and recovery.
This website was created with the intent of providing a collective resource about Early Psychosis Intervention (EPI) for the province of British Columbia. However, the website includes lots of information about psychosis, warning signs and symptoms, getting help and if you are already diagnosed. There are resources available, such as a downloadable Dealing with Psychosis toolkit.
First Episode Psychosis Program (FEPP)
The First Episode Psychosis Program (FEPP) is a specialty program intended for people 12 to 35 years of age presenting with the symptoms of a psychotic disorder. It offers intensive interdisciplinary follow-up care. It combines medical treatment for psychosis and psychosocial counselling.
To benefit from the FEPP, young people must never have been treated for psychosis or treated for one or more periods totalling no more than 12 months. All Québec residents insured by the Régie de l’assurance maladie du Québec (RAMQ) can access the FEPP free of charge. All the regions of Québec offer services for young people presenting with a first episode of psychosis. To access these program services, you need only contact the “First Episode of Psychosis” team in your local area. You do not need a medical referral. If you do not have the contact information for your local clinic, call Info-Social 811. They will put you in touch with the persons who can respond to your request.
Note these organisations’ websites are only in French but they may be able to offer services in English. They are based in Capitale Nationale.
- Phone: 418-843-5877
A residential and therapy centre for 18+ years living with mental health problems. Through psychological education workshops, the centre’s qualified staff accompany patients to facilitate their recovery process.
- Phone: 418-285-3847 (Monday – Friday, 8:00 a.m. – 4:00 p.m.)
- Phone L’Arc-en-ciel suicide prevention centre: 418-285-DAVE (3283)
A mental health community organization in Portneuf which accompanies people in their growth and recovery process by providing services adapted to their needs. Their services include: family reunification, psychosocial rehabilitation, socio-professional reintegration, suicide prevention center, housing support and accompaniment by a peer helper.
- Phone: 1-844-654-3111 (Monday – Thursday, 9:00 a.m. – 6:00 p.m.)
- Online chat
A peer support mental health group helping people who are experiencing or have experienced one or more mental health problems. They support members according to a model of mutual aid and empowerment.
Société québécoise de la schizophrénie (SQS)
- Phone: 514-251-4125
Note their website is only in French but they may be able to offer help in English.
Based in Montréal, the SQS offers help, information, support, resources and accompaniment to people with schizophrenia and to the families and loved ones of people with schizophrenia or schizophrenia-like symptoms.
Self-injury Outreach & Support
Provides information and resources about self-injury to those who self-injure, those who have recovered, and those who want to help.
- Phone: 1-844-654-3111 (Monday – Thursday, 9:00 a.m. – 6:00 p.m.)
- Online chat
Provides support services for people who are suffering from sexual fantasies towards minors to reduce their emotional distress and to prevent sexual offences. Their phone and chat helpline aims to offer an active, anonymous, and confidential listening service.
- Talk to a counsellor: 1-888-933-9007 (24/7)
An anonymous, confidential service for victims of sexual violence and those who want to help them. Telephone counsellors are available 24/7 to offer callers a safe, respectful environment that is free from all judgement.
- Phone: 1-833-REBATIR (732-2847)
Rebâtir offers legal consultation free of charge for victims of sexual abuse and domestic violence. Their service is available from 8:30 a.m. to 4:30 p.m. with the option to leave a message outside of business hours.
9-8-8: Suicide Crisis Helpline
The Suicide Crisis Helpline provides a safe space to talk, 24 hours a day, every day of the year.
When you reach a 9-8-8 responder, they will listen with compassion and without judgement, and give you space to talk. They will engage with empathy. Whatever you are going through, they want to understand. They will support you. 9-8-8 responders can help you explore ways to create safety when things are overwhelming.
- Talk to a counsellor: 1-866-APPELLE (277-3553)
- Text to a counsellor: 535353
- Online chat with a counsellor
Whether you’re thinking about suicide, worried about someone, or grieving a death by suicide, their trained counsellors can help you and listen to you without judgment. They are accustomed to talking openly about suicide.
Centre de prévention du suicide de Québec
- Talk to a counsellor: 1-866-APPELLE (277-3553)
- Phone: 418-683-4588
Professional, specialized services in suicide prevention and intervention. Support and assistance programs to suicidal persons, those close to them, suicide-bereaved persons, community practitioners, and anyone concerned about the issue, including the general public as well as institutions and businesses in the Québec City area.
Their website also includes useful information and tips for ways to help yourself, someone close to you, or a client.
Suicide Action Montréal (SAM)
Helps prevent suicide through greater access to information, quality services and resources. Direct support to those who are lonely, depressed, and contemplating suicide. SAM also assists those affected by suicide including families, the person’s social network, support workers, or other professionals.
Their website also includes information about warning signals and how to contact them to make a postvention request.
How to talk about suicide by the Association québécoise de prévention du suicide (AQPS)
This website has information if you are having suicidal thoughts including ways of helping you talk through your suicidal thoughts; and a section with information if you are worried about someone you know.
Canadian Association for Suicide Prevention (CASP)
Help and information if you are having thoughts of suicide or you’re concerned about someone. Their website also shares information how to support a suicide attempt survivor, how you can support those living with suicide loss, about suicide grief in children and adolescents, as well as life promotion.
The LifeLine Canada Foundation
Do you or someone you care about struggle with thoughts of suicide or other mental health issues? This website is a one-stop portal with much information and resources on support, guidance, intervention, education, interrupting the pattern of suicide ideation, as well as guides and tools compiled from various credible sources.
A community organization whose mission is to offer temporary accommodation and psychosocial support to young people in difficulty, open 24 hours a day, 7 days a week. Comprising two residences, one is dedicated to 12 to 17 year-olds, the other to 18 to 25 year-olds. Note their website and services are currently only in French.
Maison Richelieu Hébergement Jeunesse
- Phone: 418-659-1077
An organization helping, supporting and accompanying teenage girls aged 12-17 years old experiencing personal, family and social difficulties, in exercising their power to act. They offer free accommodation for up to 60 days and personalized assistance. Their services include a 24/7 phone line for youths in need of help and their families, housing for teenagers aged 12-17 years old in difficulty, individual and family assistance follow-up, and post-housing follow-up. Note their website and services are currently only in French.
- Phone to speak with a trans/nonbinary peer operator: 1-877-330-6366 (24/7)
An organization is for the trans community by the trans community to connect you to community support and resources. This hotline is a peer support phone service run by trans people for trans and questioning peers. Call them with full anonymity and confidentialty if you need someone trans to talk to, even if you’re not in crisis or if you’re not sure you’re trans.
- Phone: 1-800-268-7708 (24/7)
A confidential and free service available 24/7, 365 days a year for immediate support to Veterans, former RCMP members, their family members, and caregivers.
The VAC Assistance Service also provides free, short-term psychological support with a mental health professional. Use the online chat to set up an appointment. Available Monday to Friday, from 8 a.m. to 7:30 p.m. (Eastern Standard Time), excluding statutory holidays. When you contact the VAC Assistance Service, you will speak to a mental health professional. They will help identify your needs and make an appropriate referral to a local mental health professional. You can usually receive an appointment within five working days. You can receive between one and up to 20 hours of confidential support through this service. The number of hours will depend on the nature, severity and urgency of the issue.
- Phone: 1-866-532-2822
Front-line pyschojudicial services to any crime victim or witness. Help from CAVAC is available whether the perpetrator of the crime has been identified, apprehended, prosecuted or convicted.
Association québécoise Plaidoyer-Victimes (AQPV)
AQPV promote and defend the rights and interests of victims of crime and their families. They inform crime victims and their families of their rights and recourses. They also represent the interests and concerns of crime victims and their families in their dealings with various authorities to ensure their rights are recognized and respected.
- Phone: 1-800-668-6868 (24/7)
- Text: CONNECT to 686868 (24/7)
- Chat online with a professional counsellor (7:00 p.m. – 12:00 a.m.)
Always open, providing a safe and trusted place for young people (aged 5-20) in any moment of crisis or need. Free, confidential support to young people in English and French. The Kids Help Phone helps boost understanding of mental health so kids, teens and young adults can feel more empowered to talk about it.
Kids Help Phone also offers information about how your thoughts, feelings and behaviours are connected and what you can do to care for your well-being. They have various resources on a variety of topics as well as quizzes, games and tools for supporting a friend.
- Phone a counsellor: 1-800-263-2266 (6:00 a.m. – 2:00 a.m.)
- Text a counsellor: 1-514-600-1002 (8:00 a.m. – 10:00 p.m.)
- Online chat with a professional (8:00 a.m. – 10:30 p.m.)
A phone, email, text and online chat service where their professional counsellors equip young people with the tools they need to get better control over their lives. Guided by a counsellor, Tel-jeunes users are invited to reflect, leading them to choose behaviours that will help them meet their needs.
Tel-jeunes has a forum to find answers to your questions in a space by and for teens, as well as videos, podcasts, and testimonials on all themes including love, sex, drugs and alcohol, family and friends, and something’s wrong.
Aire ouverte’s mission is to offer young people aged 12 to 25 integrated services addressing mental health, physical and sexual health, addictions, relationships and basic needs, as well as socio-professional development.
Two nurses are available to answer your questions about your physical, sexual or mental health. For example, they can screen for STIs, prescribe hormonal contraception, emergency contraception, help you quit smoking, and more. Appointments with a nurse can be booked online or drop-in on Tuesdays and Thursdays from 11 a.m. to 8 p.m.
- Text: 778-783-0177
- Online chat
Youthspace.ca is a free online crisis and emotional support chat service for youth under 30 across Canada. They are open 9:00 p.m. to 3:00 a.m., 365 days a year. They listen without judgement, and keep chats confidential and anonymous.
Their website includes online resources, links to email counselling, how-to guides on supporting others, and suicide intervention toolkits.
Through its awareness-raising programs, this foundation prevents psychological distress in youth aged 11 to 18 cross Québec. They provide teens, their parents, and school staff with online tools and awareness workshops in schools to destigmatize (overcome unfair beliefs), raise awareness and empower.
A community-based, youth-led charitable non-profit organization focused on youth, family and community engagement for mental health education, support, advocacy, and change.
Under the resources tab on their website you will find youth mental health resources and tools, workshops, facts, brochures, a youth mental health and wellness library, and you can watch a documentary film.
For young people aged 14 to 29 to empower them to co-create interactive tools and innovative resources to build capacity and resilience.
Their website contains wellness tips, tools and resources, a blog, as well as information about mental health illnesses.
A website dedicated to helping improve the mental health of youth. It includes resources for teening your parent or parenting your teen. There is also a page where anyone who is interested can learn more about adolescent mental health and the teen brain.
Phone: 1-833-294-8650 (Every day, 9:00 a.m. – 10:00 p.m.)
Email: info@blackyouth.ca
A helpline that serves all youth and specifically responds to the need for a Black youth specific service, positioned and resourced to promote access to professional, and culturally-appropriate support for youth, families and schools.
Initial intake followed by professional assessment helps identify root causes of issues and challenges. Development of a support plan follows. Services include stay-in-school initiatives, parent and family support and systems navigation assistance.
- Phone: 418 683-2155, ext. 138
YWCA Youth Services offer activities accessible to girls and non-binary youth aged 10-17 in the Quebec City area. All of our programs aim to highlight and value the strengths of young people and give them tools to develop their power, self-esteem, critical thinking or leadership skills, and to adopt healthy relationships. Their services include: Girls’ committees* (in low-income housing projects or schools), theme camps, school workshops on gender stereotypes, body image and sexual harassment.
