Updates from your Wellness Centre team during this unusual time
Updates as of Monday, September 21, 2020
We update this page at least once a week, with our most recent information at the top of the list. Please scroll down the page for links to official government information.
- Use the online symptom self-assessment tool to help you decide if you should go for a test.
- Learn about all of the COVID-19 testing centres in the Quebec City region by appointment, including the one at the the Jeffery Hale Hospital also by appointment only.
- Learn about Québec’s new regional alert system to measure the status of COVID-19 across the province.
- Check out the Central Quebec School Board’s web page on COVID-19 information.
- Even during the pandemic, if you or a family member has a health problem or a psychosocial problem, you can still consult a health or social services professional.
- Visits to Saint Brigid’s Home are allowed, but do NOT visit if you have symptoms of COVID-19. Only one family member or volunteer may visit at a time, and only once a day. Everyone must respect the special instructions they are given upon entering the building. View the reminders for volunteer visitors (recto verso PDF, with English on page 2).
- If you have questions about visiting someone at either Saint Brigid’s or the Jeffery Hale, please call JHSB’s central reception at 418-684-5333.
- Check out a photo gallery of all the great things going on for residents and staff of Saint Brigid’s Home and a special page for a COVID-19 Fund in support of Jeffery Hale – Saint Brigid’s.
- Watch this special thank you video from members of the English-speaking community to Jeffery Hale employees.
- Our Virtual activities on a device near you! Check out our events calendar for any upcoming online events, mainly for caregivers and parents with young children.
- Since the Jeffery Hale emergency is closed, English-speaking clients who would normally have gone to the Jeff for medical care in their language are now invited to call 418-684-5333, ext. 1580, between 8:30 a.m. and 4:30 p.m., Monday to Friday. Leave your name and phone number, and the liaison nurse from Jeffery Hale Community Services will call you back to assess your situation and refer you to a local clinic that can provide bilingual services if required. BEFORE calling this liaison service, please assure that you do NOT have access to your family doctor OR have flu-like symptoms. If you have flu-like symptoms, please call 811. For urgent care, call 911 or go to the emergency closest to you.
- Learn about other changes to services at the Jeffery Hale Hospital due to COVID-19.
- If you or someone you know needs help with grocery shopping or medication, or is very worried about what is happening, especially if you are over 70 and your family can’t help, please call Jeffery Hale Community Services at 418-684-5333, ext. 1580. If there is no answer, leave your name and number and someone will call you back as soon as possible.
- Consult our guidelines for help with groceries as part of our COVID-19 Response Efforts.
- Jeffery Hale Community Services:
- Psychosocial support: Clients who wish to see a social worker or psychologist in person at the Wellness Centre in the Jeffery Hale Pavilion must first make an appointment.
- Our Homecare Services for seniors are still running.
- Perinatal Services are still running also by appointment only. This includes post-natal visits and the Baby & Toddler Vaccination Clinic.
- To make an appointment with Jeffery Hale Community Services, please call 418-684-5333, ext. 1580. If there is no answer, leave your name and number and someone will call you back as soon as possible.
- If you already have an appointment at Community Services, but have flu-like symptoms (cough or fever) or have just returned from a trip, please call 418-684-5333, ext. 1580, to learn the current protocols in place.
- Please continue to comply with all government measures in force (see below), to protect your health and safety and that of those around you.
- Staff are calling our clients to check on their well-being and basic needs.
- To stay connected to the community, follow VEQ’s Facebook page, if you don’t already do so.
- To volunteer to help:
- If you are in good health and speak English comfortably, the Wellness Centre welcomes you to register to our COVID-19 Response Efforts volunteer pool. If you already volunteer with us, please tell our Volunteer Coordinator that you would like to be added to this list. We will do our best to connect you with community members who need support.
- Québec government guide for citizen initiatives on ways you can help and in a safe way.
Official government information
- Local information from the CIUSSS de la Capitale-Nationale (in French)If you have flu-like symptoms, call the Info-santé 811 health info line before heading to one of the special testing clinics.
- From the Gouvernment du Québec, in both languages, visit:
- quebec.ca/en/coronavirus or call: 1-877-644-4545
- Gradual resumption of activities under the COVID-19-related pause
- How to properly wear or make a face covering (mask)
- Self-care Guide: What you need to know; what you need to do
- Decision Fact Sheet: An extract from the above self-care guide, available in many languages
- If you are feeling stressed, anxious or depressed.
- Tips and advice for seniors
- What to tell a child who is worried
- From the Government of Canada, in both languages. You can also call: 1-833-784-4397
- From the World Health Organization: Myth busters
Thanks for continuing to do your part to protect yourself while also helping to protect others around you,
Richard Walling, Executive Director
Jeffery Hale Community Partners, Co-manager of the Wellness Centre